Warehouse Operation

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Warehouse Operation

Master the fundamentals of efficient warehouse workflows and daily operations.

Mr. Mohd Zulkiflee Mahsuri @ Awi
HRDC TTT Accredited
Tel Number: 017 – 3303038
Email : zulkiflee.trainer@gmail.com

Course Title :
Warehouse Operations & Handling for Technicians

Target audience: Technicians (Maintenance, Field, Repair etc).

Course Objective :

To equip technicians with the knowledge and skills necessary to understand and effectively participate in warehouse operations, ensuring safe and efficient handling of materials and equipment relevant to their work.

Course Duration :

8 Hours (including breaks and hands-on activities)

Group Program Training

Training with group, seminar sessions with 20 pax and more

Personal Program Training

Personal assistance and training for your company.

Course Outline

Our comprehensive course outline

Module 1 : Introduction to Warehouse Operations

Warehouse Purpose and Importance:
- Role of the warehouse in the supply chain.
- Impact of efficient warehouse operations on technician productivity.
- Relationship between warehouse and technician roles.
Warehouse Layout and Zones:
- Understanding different warehouse zones (receiving, storage, picking, dispatch).
- Common warehouse layouts and their advantages/disadvantages.
- How layout affects material flow.
Key Warehouse Terminology:
- Inventory, stock, SKU, lot number, FIFO, LIFO, etc.
- Understanding common warehouse documentation (pick lists, packing slips, etc.).

Module 2: Material Handling and Safety

Safe Material Handling Practices:
- Ergonomics and proper lifting techniques.
- Preventing injuries related to manual handling.
- Importance of personal protective equipment (PPE).
Material Handling Equipment:
- Introduction to common equipment (pallet jacks, forklifts, hand trucks).
- Basic operating principles and safety checks.
- Hands on practice with hand trucks and pallet jacks if equipment is available and safety can be assured.
Hazardous Material Handling:
- Identifying hazardous materials commonly encountered by technicians.
- Proper storage and handling procedures.
- Spill response and emergency procedures.
- MSDS and how to read them.

Module 3: Inventory Management and Control

Inventory Accuracy and Importance:
- Impact of inaccurate inventory on technician work.
- Basics of cycle counting and stock checks.
- Understanding stock variance.
Stock Receiving and Inspection:
- Technician's role in receiving materials.
- Inspecting materials for damage and accuracy.
- Proper documentation and reporting.
Stock Issuance and Retrieval:
- Understanding pick lists and material requests.
- Proper procedures for retrieving and issuing materials.
- Locating parts efficiently.

Module 4: Warehouse Technology and Efficiency

Warehouse Management Systems (WMS) Basics:
- Introduction to WMS and its benefits.
- How WMS impacts technician workflows.
- Basic WMS functions relevant to technicians.
Methodology:
- Introduction to 5S (Sort, Set in Order, Shine, Standardize, Sustain).
- Applying 5S principles to warehouse and technician workspaces.
- Benefits of a clean and organized work environment.
Waste Reduction and Efficiency Improvement:
- Identifying common warehouse wastes.
- Technician's role in improving efficiency.
- Lean principles in warehouse operations.

Module 5: Q&A and Practical Application

Open Q&A Session:
- Addressing specific questions from technicians.
- Practical Application Scenarios:
- Simulating real-world warehouse scenarios.
- Applying learned knowledge and skills.
- Review of key points.